2019-01-09 / Front Page

County working to eliminate kinks in new dispatch communication program

By Debbie Lowe
Staff writer

The Carroll County 911 Advisory Board met Jan. 3 and heard from 911 Director Cassie Lane that, although the new software began to be used Dec. 11, it is still not completely functioning for all emergency responding entities. She said the ambulance service and the fire departments are not yet on the system. In addition, the program offers components that look different from CrimeStar, which is what users are accustomed to and are all still learning the new program.

Lane said she plans to meet with all police chiefs soon to discuss how best to proceed to aid them in the learning process.

Emergency Management Agency (EMA) Director Mike Fincher advised dispatch must have at least one “base station” communication device, which costs approximately $20,000, for an emergency piece of equipment worn by Sheriff Tobe Leazenby and others to work. He said he would try to find the money for the purchase “someplace.”

Fincher reported he will discuss the new tower project in a conference call with Motorola soon. He said he discovered a lease on the new tower at the REMC building will be required and there will be an additional cost to the county.

Fincher advised that “when the new jail is built,” he is advocating for an Emergency Operations Center (EOC) to be built next to it for his office and equipment.

The next 911 Advisory Board meets quarterly and the next meeting will be April 11 at 1 p.m. in Room 209 on the second floor of the courthouse.

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