2009-03-04 / Local News

Library can help with filing for unemployment benefits

Comet staff report

Like other libraries across the state, the Flora-Monroe Twp. Public Library has become a frequent destination for people who must file for unemployment because there is not a WorkOne center in Carroll County. Visiting the local library is often the most efficient way to access the website for those who do not have Internet service at home.

The Flora library has 12 computers available for public use, including six wireless laptops that can be used almost anywhere in the building. Patrons rarely have to wait for computer time. Library cards are not required for computer use, but photo ID is required in order to use a laptop.

Melissa Bishop, director of the Flora library, attended a training seminar in Indianapolis sponsored by the Indiana Department of Workforce Development. The seminar was designed to familiarize library staff with the Uplink website that must be used by people filing claims and vouchers for unemployment benefits.

Unemployment laws and regulations are complex. WorkOne employees are the experts. Library staff can help with basic site navigation, but not in determining information to be provided by applicants.

Applicants may ask at the circulation desk for assistance, or make an appointment by calling 574-967-3912.

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