2006-01-04 / Community

Budget billing payments for NIPSCO customers to increase

Take’n out the trash Delphi City recently purchased a new trash truck for city pickup. The truck replaces a unit that was over ten years old. Comet photo by Chris Parker Take’n out the trash Delphi City recently purchased a new trash truck for city pickup. The truck replaces a unit that was over ten years old. Comet photo by Chris Parker Northern Indiana Public Service Company has announced about one third of the utility’s 200,000 customers on budget billing payment plans will see an increase in their monthly budget payment beginning with their January 2006 bills.

NIPSCO performs an annual mid year review of all budget plans in December to determine if payments need to be either increased or decreased based on the customer’s estimated actual usage for the budget year. “The budget billing plan is probably one of the best tools customers can use to manage their winter heating bills,” said Customer Contact Center Manager Debora Owen. “By making this mid winter adjustment budget plans will be much closer to actual usage when accounts “settle up” in May 2006.

Budget payments are calculated in May of each year and are based on historical usage and the anticipated cost of natural gas for the coming 12month period. Hurricanes Katrina and Rita, however, which affected major Gulf of Mexico producing areas, drove up wholesale natural gas prices this winter even further than expected requiring, in some cases, adjustments to budget billing plan payments.

Customers requiring an adjustment in their monthly budget billing payment received a message on their December bill reflecting the new payment amount and that it would be effective with their January 2006 statement.

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